Returns & Refunds Policy
1. Return Eligibility
Returns are accepted within 14 days of delivery if:
Item is unused
Original condition maintained
2. Non-Returnable Items
Used or damaged items
Items returned without approval
3. Return Process
Email contact@tictee.com with:
Order number
Reason for return
Photo evidence (if needed)
4. Refunds
Approved refunds will be processed within 5–10 business days to original payment method.
Shipping fees are non-refundable unless the item is defective.
TICTEE
Address: Khu 5, Phu Nham, Phu Ninh, Phu Tho
Contact: contact@tictee.com
Information centre
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